Reference

Privacy Policy for your berkahtoto account

This page tells you what we keep, why we keep it, and how you can ask for changes when you open Lightning Roulette, Aviator, or Royal Fishing.

Account dataCookiesDevice logsPayment trail
berkahtoto Privacy Policy for your berkahtoto account
CONTACT PATHS

Where to send privacy requests

Fast answers matter when you want to confirm a profile detail or check a record tied to DANA, OVO, GoPay, or QRIS. Our privacy team answers by email and live chat from 09:00-21:00 WIB, and WhatsApp is available for follow-up when you need to match the request to the right account. If you send a correction, we tell you what we changed and when we closed the ticket.

Team online

Email request

Send your account name, the privacy change you want, and any payment reference from DANA, OVO, GoPay, or QRIS. We reply with the next step and keep the thread tied to your request.

Live chat

Use live chat when you need a fast correction to contact detail, cookie choice, or login issue. We can confirm the request on the spot and tell you what happens next.

WhatsApp line

WhatsApp works well for follow-up if you are away from desktop. Share the same account detail and we will confirm whether the change depends on local law before we move it forward.

DATA CARE

How we keep account records

We keep the minimum record set needed to run logins, remember cookie choices, and trace payment references without exposing more than we need.

Account records

We store account name, contact detail, login time, and device type so we can secure access and answer your request. When you open Lightning Roulette or Royal Fishing, we link that session to the account, not to extra personal fields.

Cookies

Cookies remember language choice, device state, and the session you left open. On phone or desktop, they help us keep your request forms filled in without copying more data than needed.

Device checks

If a new device signs in after you used Aviator or Rocket Crash, we compare time, browser, and rough location to spot unusual access. That check protects the account and does not reveal more than required.

Payment traces

DANA, OVO, GoPay, and QRIS references are stored as transaction markers, not as marketing data. We use them to confirm the route of a deposit or refund question and to separate active balances from archived records.

Retention

We keep active records only as long as needed for account service, dispute handling, and legal retention. Older records move to restricted storage, and we remove parts that are no longer needed where local law permits.

Your request

To change, copy, or remove details, send the exact account identifier, the field you want touched, and the reason. We verify the request against the account before acting, then close it with a written reply.

Common privacy questions from you

If you want to know what we store, how long we keep it, or how to ask for changes, this is the place to start. We answer policy questions tied to account data, cookie controls, device logs, and payment traces from DANA, OVO, GoPay, and QRIS. If an answer depends on local law, we say so plainly and point you to the right contact path, so you know what we can do next.

We keep the name, contact detail, login records, device type, and the payment reference that matches DANA, OVO, GoPay, or QRIS activity. We avoid extra fields unless the request or local law requires them.

Yes. Cookies help remember your session state, page language, and form entries across phone and desktop. You can clear them in your browser, and the next visit will start fresh unless a required session cookie remains open.

Yes. Send the exact account detail, the field you want corrected, and a reply channel. We verify the request first, then provide a copy or update where local law permits, and tell you what we changed.

We keep active records only as long as needed for service, dispute handling, and legal retention. Older records move to restricted storage, and we remove pieces that are no longer needed where local law permits.

Email and live chat are the fastest paths, with WhatsApp for follow-up if you are away from desktop. Send the account name and the request type so we can route it to the right handler.

We do. Device logs help us spot unusual sign-ins, confirm session timing, and protect access after a login from a new phone or browser. They are used for account safety, not for extra profiling.

Yes. Some actions depend on local law, and where local law permits we can process copies, corrections, or removal steps. If a request cannot be completed, we explain the limit and keep the rest of the account open.